Refund on App Store Purchase for the Valid Reasons: How do I Request a Refund?

By | May 14, 2018

How to get a refund from the App Store Purchase for the Valid Reasons

Refund in app purchase iPhone is now easy with here give step by step guide. It happens sometimes that the App you have purchased from App Store doesn’t work or the app is unavailable. It might also happen that the app you purchased is a wrong app by mistake or you thought an app as trial version which was not the case. You kid might have purchase some app without your permission and you really don’t need it. Though according to the App Store refund policy, you can’t cancel purchase of an app or get a refund for the purchase made, it does refund for the valid reasons.

Refund on App Store Purchase for the Valid ReasonsAccording to the Apple policy in UK and Europe, Apple accepts refund for digital content without asking for reason, if the request is made within 14 days from purchase.

How to get a refund from the App Store via web

  • Open your web browser and go to apple’s problem reports page at www.reportproblem.com.
  • Login with your Apple ID.
  • Browse through the app categories and locate the app you want to refund for. Just select ‘Report a Problem’ displayed to the right of the purchase. Fill out required information and provide valid reason for the return. Then click on ‘submit’ button.

How to get a refund from the App Store via iPhone or iPad

There is no direct link for reporting a problem into App Store or iTunes. Follow the steps given below on how to get refund using your iPhone or iPad.

  • Open the app through which you access your email. Open the email containing invoice of your purchase that you want to get refunded.
  • Tap ‘Report a Problem’ displayed next to the app. A Report problem page will be displayed. Follow the instructions given for via web and complete the process.

If your refund request is accepted, you will get refund within 3-5 days in the original mode of payment.

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