ParcelForce Tracking Not Updating: What to Do When Your Shipment Stalls

In the age of online shopping and global shipping, tracking your parcels has become an essential part of the customer experience. However, there are instances when you might find yourself in a frustrating situation where your ParcelForce tracking is not updating as expected. In this article, we will explore the common reasons behind this issue and provide you with practical solutions to ensure a smooth delivery process.

Understanding ParcelForce

Before we dive into the intricacies of tracking issues, let’s get acquainted with ParcelForce. ParcelForce Worldwide is a reputable courier and logistics service that specializes in parcel delivery across the United Kingdom and internationally.

Reliable Service

ParcelForce is known for its reliable and efficient parcel delivery services, making it a preferred choice for many businesses and individuals.

Tracking Convenience

One of the standout features of ParcelForce is its robust tracking system, which allows customers to monitor the status and location of their parcels in real-time.

The Importance of Parcel Tracking

Parcel tracking provides peace of mind and transparency for both senders and recipients. It allows you to know where your parcel is and when it’s expected to arrive at its destination. However, when tracking information doesn’t update, it can lead to uncertainty and frustration.

Real-Time Updates

Timely tracking updates help you plan and prepare for the delivery of your parcel. It also ensures that you’re aware of any potential delays.

Common Reasons for Tracking Issues

Several factors can contribute to ParcelForce tracking not updating:

1. Processing Delays

Sometimes, parcels may experience delays in processing at sorting facilities, causing a lag in tracking updates.

2. Incorrect Tracking Number

Double-checking the accuracy of the tracking number is crucial. Entering even one digit incorrectly can lead to tracking issues.

3. Technical Glitches

Occasionally, technical glitches on the ParcelForce website or app can affect tracking updates.

4. International Customs

For international shipments, parcels may be held up in customs, leading to delayed tracking updates.

What to Do When Tracking Isn’t Updating

If you find yourself in a situation where your ParcelForce tracking is not updating, don’t worry. There are steps you can take to address the issue:

1. Wait Patiently

In some cases, tracking updates may resume after a short delay. Give it some time before taking further action.

2. Contact ParcelForce

If the tracking issue persists, it’s advisable to reach out to ParcelForce customer support. They can provide you with insights into the status of your parcel.

3. Verify Tracking Information

Double-check the accuracy of the tracking number you’ve entered. Ensure there are no typos or errors.

4. Check Customs Information

For international shipments, verify if there are any customs-related requirements that need to be fulfilled.


While encountering tracking issues with ParcelForce can be frustrating, it’s essential to remain patient and proactive. In most cases, these issues are temporary and can be resolved with the right steps.


1. My ParcelForce tracking hasn’t updated for days. What should I do?

If your tracking information hasn’t updated for an extended period, it’s best to contact ParcelForce customer support for assistance.

2. Is it common for tracking updates to experience delays?

Tracking delays can occur, especially during peak shipping seasons or when parcels are held in customs. Patience is key in such situations.

3. Can I track international parcels with ParcelForce?

Yes, ParcelForce provides tracking services for international shipments, but tracking updates may vary depending on the destination country’s customs process.

4. I’m receiving an error message when I try to track my parcel online. What should I do?

If you’re encountering technical issues with the ParcelForce tracking system, you can reach out to their customer support for assistance.

5. How can I prevent tracking issues in the future?

To minimize tracking issues, double-check the accuracy of the tracking number and stay informed about customs requirements for international shipments.

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